KAUAI REUSABLE SMOOTHIE AND COFFEE CUPS

KAUAI REUSABLE SMOOTHIE AND COFFEE CUPS

Terms & Conditions for use of a reusable Kauai Kup and Kauai Coffee Cup in all Kauai stores

• This promotion is limited to one Kauai Kup (smoothie cup) and one Kauai coffee cup per customer.
• Kauai has launched a new reusable Kauai Kup (for smoothies) & Kauai Coffee Cup (for hot drinks) in all South African stores.
• The Kauai Kup/Kauai Coffee Cup can be purchased at any Kauai stores in South Africa (retail and Virgin Active gym stores).
• This Kauai Kup/Kauai Coffee Cup is not available to purchase at Kauai Schools, Kauai Fresh truck, Kauai Kiosk (inside Discovery Head Office), Namibia or Botswana stores.
• The Kauai Kup/Kauai Coffee Cup can be purchased with the ‘’Earn Loyalty’’ or ‘’Pay with saved card’’ in-app functionality in the Kauai app.
• The Kauai Kup/Kauai Coffee Cup cannot be purchased with the ‘’Order Ahead’’ function in the Kauai app.
• The tag supplied on the Kauai Kup/Kauai Coffee Cup indicates product washing instructions, cups should only be handwashed and not washed with a dishwasher.
• Kauai, will honour the customer with a R1 off on all smoothies/ hot drinks when a customer uses their Kauai Kup/ Cup when placing an order in store.
• The R1 off discount can only be applied with instore purchases, as the customer needs to hand over the reusable cup to a cashier in order for them to make up a smoothie or hot drink order. This is for ‘’sit down’’ or ‘’takeaway’’ consumption.
• The R1 discount cannot be redeemed or requested with the ‘’Order Ahead’’ functionality, as this in-app function requires a store to prepare food and drinks before-hand, in order for a customer to pick up their order at a specified timeslot. Should a customer wish to pour their takeaway smoothie or coffee order over into their reusable cups after their ‘’Order Ahead’’ order has been picked up, they are able to do so on their own account.
• Kauai will accept non-Kauai Cups for filling of drinks menu item, but will not honour the R1 discount for all smoothies/hot drinks.
• Customers can use their Kauai Kup/Kauai Coffee Cup for their weekly Discovery Active Rewards voucher redemptions (small smoothie OR small hot drink) in-store.
• Customers cannot use their R100 Kauai voucher (issued through the Discovery Active Rewards campaign) to purchase the Kauai Kup/Kauai Coffee Cup.
• Please ensure that your Kauai Kup/Kauai Coffee Cup is clearly marked with your name, before handing it over to the cashier.
• All customer names should be marked clearly with a permanent marker to ensure that a customer’s name is clearly visible for cashiers to identify.
• The customer’s name should appear on the till slip when placing an order, this way Kauai staff can match a customer’s name with the customer’s order till slip.
• When handing over a Kauai Kup/Kauai Coffee Cup to a Kauai staff member, it is the customer’s responsibility to keep their straw and lid. Only hand over the Kauai Kup/Kauai Coffee Cup to the Kauai staff member to fill up with ordered menu item.
• Regardless the cup size of the customer (Kauai or non-Kauai), the portion size will be the one paid for by the customer.
• It is the customers responsibility to keep the Kauai Kup/Kauai Coffee Cup clean. The Kauai Kup/Kauai Coffee Cup should be thoroughly washed and clean before being handed to a cashier to be used for consumption. Unfortunately, a Kauai staff member cannot be held responsibile to clean your Kup/ Cup.
• Kauai and Virgin Active staff members cannot use their staff discount to purchase the Kauai Kup/Kauai Coffee Cup.
• All extras or substitutions will be charged additionally as stated by the menu price.
• The Kauai Kup/Kauai Coffee Cup is not available to be used through other delivery services such as Uber Eats and Mr D Food.
• No refunds for a Kauai Kup/Kauai Coffee Cup will be accepted.
• Errors and Omissions excepted.

KAUAI REUSABLE SMOOTHIE AND COFFEE CUPS – Limited exclusive promotion

Terms & Conditions for a limited exclusive promotional campaign on the Kauai Kup and Kauai Coffee Cup.

All Kauai customers that have purchased their reusable Kauai Kup and Kauai Coffee Cup with the Kauai app, qualify for the reward of 5 x FREE small smoothies or 10 x FREE small coffees.
This promotion is limited to one Kauai Kup (smoothie cup) and one Kauai coffee cup per customer.

The Campaign:
1.) Purchase the reusable Kauai Kup (For Smoothies) using the Kauai app (to ‘’Earn loyalty’’/’’Pay with saved card’’ in-app functionality) and receive 5 x FREE small smoothies.

2.) Purchase the reusable Kauai Coffee Cup (for Hot Drinks) using the Kauai app (to ‘’Earn loyalty’’/’’Pay with saved card’’ in-app functionality) and receive 10 xv FREE small coffees.

Terms & Conditions:
• This promotion is limited to one Kauai Kup (smoothie cup) and one Kauai coffee cup per customer.
• Please note that this offer is limited to a limited quantity of reusable cups in Kauai stores. Once the total quantity of reusable cups has been sold, the promotion will be terminated.
• Only one Kauai Kup/Kauai Coffee Cup can be scanned per transaction to receive a set of 5 x FREE Small smoothie/10 x FREE small coffee vouchers in the Kauai App.
• The qualifier for the promotion is that the customer has to purchase their reusable Kauai Kup/Kauai Coffee Cup with the Kauai app in order to qualify for the FREE product vouchers.
• Customers cannot scan two Kauai App wiCodes per transaction, for an example: two customers cannot try to scan their separate Kauai app wiCodes per transaction, as only one set of 5 x FREE Small smoothie/10 x FREE small coffee vouchers will be issued.

• The 5 x FREE Small smoothie/10 x FREE small coffee vouchers will be visible in the Kauai app, under the ‘’Kauai Offer’’ section.
• The 5 x FREE Small smoothie/10 x FREE small coffee vouchers can be redeemed at any Kauai store in South Africa, except Schools, the Kauai Fresh Truck and Kauai Kiosk (inside Discovery Head Office).
• The 5 x FREE Small smoothie/10 x FREE small coffee vouchers cannot be redeemed at a Kauai store in Namibia or Botswana, should a customer be travelling over the South African border.
• If a customer is purchasing a small smoothie or small hot drink in-store, they must have their Kauai Kup/Kauai Coffee Cup with them to be able to redeem their 5 x FREE Small smoothie/10 x FREE small coffee voucher.
• A customer will also be able to redeem 1 x FREE Small smoothie / 1 x FREE Small coffee voucher with the “Order Ahead’’ app functionality, in this case the small smoothie/small hot drink will be served in a takeaway cup.
• The 5 x FREE Small smoothie/10 x FREE small coffee vouchers can only be redeemed inside a Kauai store, be it ‘’sit down’’ or ‘’takeaway’’ consumption. Except for when “Order Ahead’’ functionality in the app is being used, this is an exception to the rule.
• The validity of the 5 x FREE Small smoothie/10 x FREE small coffee vouchers is 30 days from the day of purchasing the Kauai Kup/Kauai Coffee Cup.
• Only 1 x FREE small Smoothie/ 1 x FREE small Coffee can be redeemed per day.
• The 5 x FREE Small smoothie/10 x FREE small coffee vouchers cannot be redeemed or exchanged for any other menu item.
• All add ons and/or substitutions will be charged for as per normal menu prices.
• The 5 x FREE Small smoothie/10 x FREE small coffee vouchers cannot be redeemed with delivery services like Uber Eats and Mr D Food.
• Please check the expiry date on the voucher in your app.
• The 5 x FREE Small smoothie/10 x FREE small coffee vouchers cannot be used in conjunction with any other promotion or discount.
• If a 5 x FREE Small smoothie/10 x FREE small coffee voucher is redeemed at any Kauai stores and you wish to cancel the order after the transaction has gone through, your 1 x FREE small smoothie/1 x FREE small coffee voucher will be lost and no longer available to redeem again.
• Kauai staff members do not qualify for 5 x FREE small smoothies/10 x FREE small coffee promotion on the instore reusable cups.
• Virgin Active staff members do qualify for the 5 x FREE small smoothies/10 x FREE small coffee promotion when purchasing the instore reusable cups, on the basis that no staff discount may be used when purchasing the cups through the Kauai app.

The reusable Kauai Kup (FREE SMALL Smoothie vouchers) can be used for any of the following items:
SMOOTHIES (350ml):
• Strawberry Stinger
• Peanut Butter Berry
• Berry Dairy
• Peanut Butter Bliss
• Mango Berry
• GEM
• Milk Tart
• Cappuccino Freeze
PROTEIN SMOOTHIES (350ml):
• Nature's Protein
• Salted Caramel
• Cinnabomb
• Peanut Butter Bomb
SUPERFOOD SMOOTHIES (350ml):
• Vitamin See
• Tropical Greens
• NEW Ginger Snap
• Citrus Glo
• The Anti-Oxidant
• Nut Milk
The reusable Kauai Coffee Cup (FREE SMALL hot drinks) can be used for any of the following items:
• Americano
• Cappuccino
• Caffe Latte
• Chai Latte
• Flat White
• Espresso
• Red Cappuccino
• Hot Chocolate
• NEW Skinny Hot Chocolate
• Floo Fighter
• Tea (Rooibos, Ceylon, Green, Mint & Chai - subject to product availability in store

Kauai (Pty) Ltd reserves the right to amend the above-mentioned promotional terms and conditions in all Kauai stores.