KAUAI REUSABLE SMOOTHIE AND COFFEE CUPS

KAUAI REUSABLE SMOOTHIE AND COFFEE CUPS

Terms & Conditions for use of a reusable Kauai Kup and Kauai Coffee Cup in all Kauai stores

• Kauai South Africa has launched a new reusable Kauai Kup (for Smoothies) and Kauai Coffee Cup (for Hot Drinks).
• The Kauai Kup/Kauai Coffee Cup can be purchased at any Kauai store in South Africa (Retail and Virgin Active gym stores). Selected Kauai School stores stock the reusable Kauai Kup/Kauai Coffee Cup.
• This Kauai Kup/Kauai Coffee Cup is not available to purchase at Kauai Fresh truck, Namibia or Botswana stores.
• The Kauai Kup/Kauai Coffee Cup can only be used with in-store purchases, be it for “sit down’’ or ‘’takeaway’’ consumption.
• The Kauai Kup/Kauai Coffee Cup cannot be purchased with the ‘’order ahead’’ in-app function in the Kauai app.
• The Kauai Kup/Kauai Coffee Cup can be purchased with the ‘’Earn Loyalty’’ or ‘’Pay with saved card’’ in-app functionality in the Kauai app.
• Kauai South Africa, will honour any customer with a R1 discount off on all smoothies/hot drinks when presenting their Kauai Kup/Kauai Coffee Cup.
• Kauai will accept non-Kauai Cups for filling, but will not honour the R1 discount.
• Please ensure that your Kauai Kup/Kauai Coffee Cup is clearly marked with your name, before handing it over to the cashier.
• All customer names should be marked clearly with a permanent marker to ensure that a customer’s name is clearly visible for cashiers to identify.
• The customer’s name should appear on the till slip when placing an order, this way Kauai staff can match a customer’s name with the customer’s order till slip.
• It is the customer’s responsibility to keep the Kauai Kup/Kauai Coffee Cup clean. The Kauai Kup/Kauai Coffee Cup should be thoroughly washed and clean before being handed to a cashier to be used for consumption.
• A Kauai staff member cannot be held responsibile to clean your Kauai Kup/Kauai Coffee Cup.
• When handing over a Kauai Kup/Kauai Coffee Cup to a Kauai staff member, it is the customer’s responsibility to keep their straw and lid. Only hand over the Kauai Kup/Kauai Coffee Cup to the Kauai staff member to fill up with ordered menu item.
• Regardless the cup size of the customer (Kauai or non-Kauai), the portion size will be the one paid for by the customer.
• All extras or substitutions will be charged additionally as stated by the menu price.
• The Kauai Kup/Kauai Coffee Cup is not available to be used through other delivery services such as Uber Eats and Mr D Food.
• Customers can use their Kauai Kup/Kauai Coffee Cup for their weekly Discovery Active Rewards voucher redemptions.
• No refunds for a Kauai Kup/Kauai Coffee Cup will be accepted.
• Errors and Omissions excepted.

TERMS & CONDITIONS:
KAUAI REUSABLE SMOOTHIE AND COFFEE CUPS – Limited exclusive promotion with the Kauai app.

All Kauai customers that have purchased their reusable Kauai Kup and Kauai Coffee Cup with the Kauai app, qualify for the reward of 1 x FREE small Smoothie or 1 x FREE small Hot Drink.

The Campaign:
1.) Purchase the reusable Kauai Kup (For Smoothies) using the Kauai app for R119 and receive 1 x FREE small Smoothie.

2.) Purchase the reusable Kauai Coffee Cup (for Hot Drinks) using the Kauai app for R99 and receive 1 x FREE small Hot Drink.

Terms & Conditions:
• Please note that this is a limited offer and will only be available while stocks last.
• Once the total quantity of reusable cups has been sold, the promotion will be terminated.
• The qualifier for the promotion is that the customer has to purchase their reusable Kauai Kup for /Kauai Coffee Cup with the Kauai app in order to qualify for a FREE product voucher.
• The Kauai Kup/Kauai Coffee Cup can only be purchased inside a Kauai store (Retail & Virgin Active stores).
• The FREE product (1 x small Smoothie/1 x small Hot Drink) voucher will be sent to a customer’s Kauai app and will be visible under the ‘’Kauai Offers’’ section.
• The ‘’Kauai Offers’’ section can be accessed on the Kauai app Home screen or it can be accessed by clicking on the drop-down menu (located at the top left corner in the Kauai app).
• All active FREE product vouchers will be located under the ‘’Kauai Offers’’ section.
• A customer can purchase more than one Kauai Kup (Smoothie) with the Kauai app to receive more than one FREE small Smoothie voucher. However, a customer can only redeem one FREE small smoothie voucher per day.
• A customer can purchase more than one Kauai Coffee Cup with the Kauai app to receive more than one FREE small Hot Drink voucher. However, a customer can only redeem one FREE small Hot Drink voucher per day.
• A customer can purchase a Kauai Kup (Smoothie) and a Kauai Coffee Cup at the same time and will receive both FREE product vouchers in their Kauai app. A customer would be able to redeem both FREE product vouchers at the same time, on the same day.
• The expiry date of each FREE product voucher is valid for 30 days. Should a voucher not be used within 30 days, it will expire and the voucher will be lost.
• The expiry date of each FREE product voucher is located on the FREE product voucher and is visible once selected in the Kauai app.
• To redeem a FREE product (1 x small Smoothie/1 x small Hot Drink) voucher, a customer should have 1 x small Smoothie and/or 1 x small Hot Drink included as part of their final basket.
• The FREE product vouchers will automatically deduct when a customer selects the following options in the Kauai app:
o Order Ahead (on the basis that a customer has a 1 x small Smoothie and/or 1 x small Hot Drink as part of their final basket size)
o Pay with Saved Card (preloaded customer card details)
o Pay with Wallet Balance (should a customer have enough wallet balance to purchase a reusable cup(s))
o Just earn loyalty (a customer would still need to pay for the reusable cup(s) with cash or card).
• The FREE product voucher can be redeemed at any Kauai store in South Africa, except Schools and the Kauai Fresh Truck.
• The FREE product voucher cannot be redeemed at a Kauai store in Namibia or Botswana, should a customer be travelling over the South African border.
• The FREE small Smoothie/ FREE small Hot Drink vouchers cannot be redeemed or exchanged for cash or any other menu item.
• All extras and/or substitutions will be charged for as per normal menu prices.
• The FREE small Smoothie/small Hot Drink voucher cannot be redeemed with delivery services like Uber Eats and Mr D Food.
• A FREE product voucher cannot be reversed or cancelled once the order has been placed and redeemed.

The following items qualify for the 1 x FREE small Smoothie voucher:

SMOOTHIES (350ml):
• Strawberry Stinger
• Peanut Butter Berry
• Berry Dairy
• Peanut Butter Bliss
• Mango Berry
• GEM
• Milk Tart
• Cappuccino Freeze
PROTEIN SMOOTHIES (350ml):
• Nature's Protein
• Salted Caramel
• Cinnabomb
• Peanut Butter Bomb
SUPERFOOD SMOOTHIES (350ml):
• Vitamin See
• Tropical Greens
• NEW Ginger Snap
• Citrus Glo
• Nut Milk

The following items qualify for the 1 x FREE small Hot Drink voucher:
• Americano
• Cappuccino
• Caffe Latte / Chai
• Flat White
• Espresso
• Red Cappuccino
• Hot Chocolate
• NEW Skinny Hot Chocolate
• Floo Fighter
• Tea (Rooibos, Ceylon, Green, Mint & Chai (subject to availability)
Kauai (Pty) Ltd reserves the right to amend the above-mentioned promotional terms and conditions in all Kauai stores.