KAUAI LOYALTY APP

KAUAI LOYALTY APP
TERMS AND CONDITIONS

GENERAL
1. By accepting these terms and conditions you give KAUAI permission to contact you via SMS/email in the future regarding:
a. Earned stickers or rewards.
b. KAUAI Loyalty App promotions.
c. Marketing.
d. Customer feedback or queries.
2. Your personal information will not be shared with 3rd parties.
3. To unlock your sign-up smoothie voucher you must complete and save all profile aspects.
4. 1 sticker is earned for each 1 item purchased, i.e. 1 coffee purchase earns 1 coffee sticker, 1 smoothie sticker earns 1 smoothie sticker, and 1 protein smoothie purchase earns 1 protein smoothie sticker. Once you have purchased 12 items from 1 category (smoothies / coffees / protein smoothies), you will receive a free item within that category (to a certain value).
5. Double stickers are earned on purchases made on a Monday.
6. To earn a sticker you will need to scan your KAUAI Loyalty App card which has your unique membership barcode, during a purchase and before payment. No stickers can be earned once the transaction has been concluded.
7. Stickers can only be earned for the purchase of 350ml and 500ml Smoothies or Superfood Smoothies or Protein Smoothies or for a 250ml and 350ml Coffee.
8. Stickers cannot be transferred to other category cards. For example - Smoothie stickers cannot be transferred to a Protein Card.
9. To redeem a voucher you will need to scan the voucher card during purchase and before payment. No vouchers can be redeemed once the transaction has been concluded.
10. There can only be one voucher redemption per transaction. Should there be more than one voucher to be redeemed; the cashier would have to ring it up separately.
11. Vouchers cannot be transferred to other category vouchers For example – A Smoothie voucher cannot be transferred to a Protein voucher.
12. A voucher can only be used for the item specified for that voucher. For example – A smoothie voucher cannot be redeemed for a protein smoothie or a coffee.
13. No change will be returned on voucher redeemed below the maximum value of the voucher.
14. The voucher cannot be redeemed for cash.
15. If there are stickers that need to be earned and redemption of vouchers in one transaction, the earning of stickers has to be done first. The cashier will do the earning of stickers before the redemption of vouchers.
16. Adding whey protein to a smoothie does not change the category of the smoothie to a Protein smoothie/shake. The sticker will only load on the smoothie card.
17. If your cell number changes or you change your phone, your stickers and vouchers are not lost. Contact the team via the App and your old profile will be transferred onto the new existing App profile.
18. The KAUAI Loyalty App cannot be used in conjunction with any other special offer, promotion, discount or voucher.
19. No KAUAI Employee may be registered on the KAUAI App, partake in the rewards (redemption of vouchers) or earn stickers.
20. Downloading the App and completing your profile with false information constitutes fraud. Your profile will be suspended and you will be liable for the cost of the smoothie at the current menu price.
21. Registering on the App more than once on the same device to redeem the free smoothie voucher constitutes fraud. Your profile will be suspended and you will be liable for the cost of the smoothie at the current menu price.
22. At this stage the KAUAI Loyalty App is available at all retail and In Motion KAUAI stores and excludes the KAUAI Discovery store, the KAUAI @School and Kauai Freshtruck.

SIGN UP SMOOTHIE VOUCHER POLICY
1. Earn a sign-up smoothie voucher valued at R36.00 once you have completed and saved your profile on the App.
2. The sign-up smoothie voucher discounts to a maximum value of R36.00 for a 350ml Strawberry Stinger.
3. Upgrade to a 500ml Strawberry Stinger by simply paying - in the difference.
4. The Sign-up smoothie voucher cannot be used to redeem a Berry Dairy, Peanut Butter Bliss, Peanut Butter Berry, Milk Tart, Gem, Mango Berry, Cappuccino Freeze, Vitamin See, Tropical Greens, Chocolate Bliss, Citrus Glow, Anti-Oxidant, Nut Milk, Peanut Butter Bomb, Cinnabomb, Salted Caramel, Nature’s Protein, Low Fat Natural Protein Shake and Low Fat Chocolate Protein Shake.
5. Sign-up smoothie vouchers cannot be redeemed in conjunction with any other special offer, promotion, discount or voucher.
6. Smoothie prices are subject to change without notice.
7. Sign-up smoothie reward voucher price is subject to change without notice.

PROTEIN SMOOTHIE CARD POLICY
1. Collect 12 protein stickers and get a protein voucher to a maximum value of R55.00.
2. Protein stickers can only be earned on purchases from the Protein smoothie category for 350ml or 500ml smoothies/shakes which contain whey protein or Vegan protein in their standard recipe - Peanut Butter Bomb, Cinnabomb, Salted Caramel, Nature’s Protein, Low Fat Natural Protein Shake and Low Fat Chocolate Protein Shake.
3. Protein vouchers can only be redeemed from the Protein smoothie category for smoothies/shakes which contain Whey protein or Vegan protein in their standard recipe - Peanut Butter Bomb, Cinnabomb, Salted Caramel, Nature’s protein, Low Fat Natural Protein Shake and Low Fat Chocolate Protein Shake.
4. Upgrade to another Protein smoothie in the Protein Smoothie category that is priced more than R55.00 on the menu, by simply paying in the difference.
5. Protein stickers cannot be earned and a Protein vouchers cannot be redeemed in conjunction with any other special offer, promotion, discount or voucher.
6. Protein smoothie/shakes prices are subject to change without notice.
7. Protein reward voucher price is subject to change without notice.
8. The Protein reward voucher offering is subject to change without notice.

SMOOTHIE CARD POLICY
1. Collect 12 smoothie stickers and get a smoothie voucher to a maximum value of R46.00.
2. Smoothie stickers can only be earned on purchases from the 350ml or 500ml Smoothie or Superfood Smoothie categories, for the following smoothies: Strawberry Stinger, Berry Dairy, Peanut Butter Bliss, Peanut Butter Berry, Milk Tart, Gem, Mango Berry, Cappuccino Freeze, Vitamin See, Tropical Greens, Chocolate Bliss, Citrus Glow, Anti-Oxidant and Nut Milk.
3. Smoothie vouchers can only be redeemed from the Smoothie or Superfood Smoothie categories, for the following smoothies: Strawberry Stinger, Berry Dairy, Peanut Butter Bliss, Peanut Butter Berry, Milk Tart, Gem, Mango Berry, Cappuccino Freeze, Vitamin See, Tropical Greens, Chocolate Bliss, Citrus Glow, Anti-Oxidant and Nut Milk.
4. Upgrade to another smoothie in the Smoothie or Superfood Smoothie category, which is priced more than R46.00 on the menu, by simply paying in the difference.
5. The Smoothie voucher cannot be used to redeem a Peanut Butter Bomb, Cinnabomb, Salted Caramel, Nature’s protein, Low Fat Natural Protein Shake and Low Fat Chocolate Protein Shake.
6. Smoothie stickers cannot be earned and Smoothie vouchers cannot be redeemed in conjunction with any other special offer, promotion, discount or voucher.
7. Smoothie prices are subject to change without notice.
8. Smoothie reward voucher price is subject to change without notice.
9. The smoothie reward voucher offering is subject to change without notice.

COFFEE CARD POLICY
1. Collect 12 coffee stickers and get a coffee voucher to a maximum value of R30.00.
2. Coffee Stickers can only be earned on purchases for 250ml and 350ml of the following coffees that contain coffee espresso shots: Americano, Cappuccino, Caffé Latte, Flat White and Espresso.
3. Coffee vouchers can only be redeemed for the following coffees that contain coffee espresso shots: Americano, Cappuccino, Caffé Latte, Flat White and Espresso.
4. Coffee stickers cannot be earned and Coffee vouchers cannot be redeemed conjunction with any other special offer, promotion, discount or voucher.
5. Upgrade to another coffee in the Coffee category that is priced more than R30.00 on the menu, by simply paying-in the difference in the price.
6. Coffee prices are subject to change without notice.
7. Coffee reward voucher price is subject to change without notice.
8. The Coffee reward voucher offering is subject to change without notice.

BIRTHDAY VOUCHER POLICY
1. Happy Birthday!!! You earn a Birthday voucher on your birthday.
2. The Birthday voucher discounts to a maximum value of R46.00 for the redemption of 350ml or 500ml smoothies or 250ml or 350ml coffees up to the value of R46.
3. The Birthday voucher can be redeemed for a smoothie in the Smoothie or Superfood Smoothie categories, for the following smoothies: Strawberry Stinger, Berry Dairy, Peanut Butter Bliss, Peanut Butter Berry, Milk Tart, Gem, Mango Berry, Cappuccino Freeze, Vitamin See, Tropical Greens, Chocolate Bliss, Citrus Glow, Anti-Oxidant and Nut Milk.
4. The Birthday voucher can be redeemed for the following coffees that contain coffee espresso shots: Americano, Cappuccino, Caffé Latte, Flat White and Espresso.
5. Upgrade to another smoothie in the Smoothie or Superfood Smoothie category, which is priced more than R46.00 on the menu, by simply paying in the difference.
6. The Birthday voucher cannot be used to redeem a Peanut Butter Bomb, Cinnabomb, Salted Caramel, Nature’s Protein, Low Fat Natural Protein Shake and Low Fat Chocolate Protein Shake.
7. Birthday vouchers cannot be redeemed in conjunction with any other special offer, promotion, discount or voucher.
8. Smoothie prices are subject to change without notice.
9. Birthday voucher award price is subject to change without notice.
10. Birthday voucher award offering is subject to change without notice.